2024-04-28 11:32:33

The customer logs in to the account to Google verification, Google verification is lost, can not be found, how to get it

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Caojixx

· 02-13 04:51

Dear user, if you encounter situations such as losing your phone or uninstalling the software where you cannot enter the Google/Gate.io verification code, you need to provide your Gate.io account username or user ID, email, name, registered city name, trading currency, a photo of yourself holding an ID card and a piece of paper with the Gate.io account written on it, the paper should indicate the time, the issue to be handled, the bound phone number, explain the specific situation, submit a ticket or send an email to support@mail.Gate.io for cancellation.

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XiaoYi

· 2024-04-28 11:49

Hello, you can submit a ticket, the information that needs to be submitted is: gate.io account, email, name, registration place, IP Address used, account coin type of transaction, I hold my ID card and a photo with a GATE.IO account written on it, bind a mobile phone number, apply to cancel Google verification, and re-bind after canceling.

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